SHIPPEDIncident detection is generally available. Auto-paging from review patterns, live today.Read the post

Stop replying to reviews in a spreadsheet.

If your review ops doc has more tabs than your phone, you're the product. ReviewBox is the inbox, the alerts, and the reply queue — minus the busywork.

0 apps shipping with us14d free · connect in 60s · cancel from one screen
WAITING FOR REVIEWgroq · llama-3.3-70b
APP STORE · iOS
Crashes on iPad after 4.2.1
Every time I open the budgets tab on iPad it freezes for 5–10 seconds. Started after the last update. I use this daily for my small business.
@kthompson · Acme Banking · v4.2.1 · 2m ago
AI DRAFT
Generating reply…
tone · empatheticKB · v4.2.1 notes✓ ready to post
The inbox
Every review, every store, every app, sorted by what'll cost you next.
TOUR THE INBOX
app.tryreviewbox.com/inbox
312 reviews this week
Acme Inc.
Inbox23
Incidents2
Releases
Sentiment
Automations
Reply kit
Triage
3 reviews tagged auth crash in 4h.
4 apps · 312 this week
Inbox
Newest
SLA risk
Rating
4.62
+0.41
Reply rate
94%
+12%
Reply time
11m
−27m
Incidents
2
−1
A
Crashes on iPad after 4.2.1 crash
Every time I open the budgets tab it freezes.
Acme Banking · App Store · 2m
Drafting…
T
Best running tracker I've used praise
GPS lock is instant. Elevation is finally accurate.
Trailhead · Play Store · 12m
A
Where did the budgets tab go? regression
Three menus deep now. Why.
Acme Banking · App Store · 44m
N
Onboarding feels premium praise
The welcome flow is just so smooth.
Nova · App Store · 1h
P
Solid but battery drain perf
Drains 12% overnight on iOS 18.
Pocket Lock · Play Store · 2h
/ mobile teams shipping with ReviewBox
Northwind
Helix Money
Trailhead
Pocket Lock
Nova
Atlas Logistics
Lumen Health
Marlin Pay
Tide Books
Compass
Northwind
Helix Money
Trailhead
Pocket Lock
Nova
Atlas Logistics
Lumen Health
Marlin Pay
Tide Books
Compass
The state of review ops

Your worst review is still unanswered.
And it's been there for 11 days.

0%
of 1★ reviews never get a reply
Every Tuesday afternoon, your support lead clicks through App Store Connect and gives up around the 23rd one. The other 24 don't come back.
0%
installs per 0.3★ drop
Rank, conversion, and social proof index on rating. The math punishes you faster than your retention dashboards can show.
0%
of regressions hit reviews first
Crash reports lag. Sentry samples. Reviews are unfiltered, geotagged, and they show up the hour the regression ships.
312 apps tracked · Jan–Apr 2026 · Full benchmark report ships next month
What's inside

Four tools.
One inbox.
Zero busywork.

Most "review platforms" are read-only dashboards with a Reply button bolted to the side. ReviewBox is the smallest possible tool that completes the actual loop — read, decide, draft, ship, learn.

01
Unified inbox

Every App Store and Play Store review, every market, every app. One queue, sorted by 'about to cost you an install.'

Real-time sync, 60-second connect
Assign, draft, approve as a team
Bulk-tag, mute, escalate
READ MORE
02
AI replies, not AI slop

Drafts that read your KB, your templates, your last reply. You edit. You ship. The reply rate climbs.

Tone trained on your past replies
KB-grounded — no hallucinated promises
Streaming drafts, 2-3 seconds end-to-end
READ MORE
03
Incident detection

Crash spikes, billing churn, login regressions — surfaced from review patterns before your Sentry dashboard wakes up.

Auto-pages your Slack on-call
Correlates to the suspect release
Time-to-detect: median 11 minutes
READ MORE
04
Release health

Every release scored against its predecessor on rating, complaint volume, and topic shift. Rollback decisions in one screen.

Per-version review drill-down
Side-by-side rating + complaint deltas
Roll-out % vs reviewer sentiment
READ MORE
Try it · no sign-up · no card

Reply to a 1★ review. Right here.

Pick a review on the left. Hit generate. The drafter on the right is the same model we ship — KB-grounded, tone-trained, ~3 seconds.

Customer review
Crashes on iPad
App crashes every single time I switch accounts on iPad. Started after the 4.2.1 update. Face ID feels slower too. Super frustrating because I rely on this app daily for my small business.
App Store · iOS · Acme Banking · v4.2.1
AI draftready
Click Generate reply below.
KB-grounded · real product
For your team

Pick your role.
Same inbox, different lens.

For the team that owns reply SLAs

Cut median reply time from 36 hours to 11 minutes.

Route 1-star reviews to the on-call agent. Draft a tone-matched reply. Track SLA per app, per agent, per week.

  • Slack alerts on 1-star + escalation rules
  • SLA dashboard per app and per agent
  • Pre-approved reply templates by issue tag
11 min
Median reply time at top decile
Read case study
/ reply SLAlast 30d
median
11m
p95
1h 06m
1★ replied
94%
A
Alex K.
47 replies
94%
S
Sam P.
38 replies
88%
M
Maria J.
31 replies
100%
K
Kev R.
22 replies
72%
Customer story · Acme Banking

We cut median reply time from 38 hours to 11 minutes and our 30-day rating moved from 4.21 to 4.58. ReviewBox is the first tool I've put in front of the support team where nobody asked for training.

M
Mariejean Cole
Head of Mobile Support, Acme Banking
4.21 → 4.58
30-day rating in 6 weeks
38h → 11m
Median reply time
94%
1★ reply rate
FULL CASE STUDY
Pricing

One number.
Hold the "contact us."

14-day free trial on every tier. No credit card. Annual saves you 20% — we say so in checkout, not in a tooltip.

Starter
$49/ mo

Solo Android devs and 1-app teams.

Start free
  • 2 apps
  • 5K reviews / mo
  • 50 AI drafts / day
  • Google Play replies
  • Email alerts
  • 1 seat
MOST POPULAR
Pro
$99/ mo

Product teams shipping multiple apps.

Start free
  • 10 apps
  • 50K reviews / mo
  • 200 AI drafts / day
  • Incident detection
  • Release health
  • Slack + KB sync
  • 5 seats
Team
$199/ mo

App portfolios and global support orgs.

Start free
  • Unlimited apps
  • Unlimited reviews
  • 1,000 drafts / day
  • SSO + audit log
  • Custom retention
  • Dedicated CSM
  • Unlimited seats
Need SOC 2, custom DPA, or invoicing? Talk to us →  ·   Compared to AppFollow at $399? See the table →
Integrations

Plugs into the stack
you already pay for.

GP
Google Play
Reply API · live
AS
App Store Connect
Read-only · reply Q3
Sl
Slack
Alerts + DM
Ln
Linear
Ticket from review
Ji
Jira
Ticket from review
Zd
Zendesk
Escalation route
No
Notion
KB sync
Zp
Zapier
Everything else
Free tools

Useful before the trial.

Five things we built and gave away. No sign-up, no card, no “free with email.” Just the tool.

01
no sign-up
Review sentiment analyzer
Paste 100 reviews, get sentiment + topic clusters in 30 seconds.
OPEN TOOL
02
no sign-up
AI reply generator
The same drafter that ships with ReviewBox, on a single review.
OPEN TOOL
03
free forever
ASO keyword density
Score your store listing's keyword coverage against your competitors.
OPEN TOOL
04
free forever
Rating impact calculator
What −0.3★ actually costs you in installs and ARR per quarter.
OPEN TOOL
05
no sign-up
App review benchmarks
Median rating, reply rate, and reply-time benchmarks for your category.
OPEN TOOL
Resources

Words about the work.

/blog/guides/changelog
Benchmark · 2026
State of App Reviews 2026: 312 apps, 1.8M reviews, one rating crisis.
Median rating dropped 0.18★ year-over-year. Reply rates flatlined. We dug into why.
32 min read · MAY 2026
Guide
How to reply to a 1★ review without making it worse
Essay
Your rating is a release-engineering metric, actually
Templates
12 highest-converting reply templates we've measured
Deep dive
Apple's reply API: what's true, what's coming, what's not
Security

For teams whose security review takes longer than their tooling decision.

SOC 2 Type II
in progress · Q3 target
GDPR + CCPA
EU-hosted option, DPA on request
AES-256 at rest
key rotation every 90d
Row-level security
workspace isolation in-DB
No model training
Groq / Anthropic, no retention
Single sign-on
Okta · Google · custom OIDC
FAQ

Questions we get
on the sales call.

Google Play, yes — replies post back through the official Play Console API the moment you hit send. App Store Connect is coming Q3; today we draft and stage, you copy-paste.
14-day free trial · no card

Reply to your worst review first. We'll wait.

Connect your first app in 60 seconds. Watch ReviewBox draft a reply to the highest-impact review you've been ignoring.

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